Modern App Support & Maintenance
Support Services: Your Comprehensive IT Solution
CLIENTS
Impeccable support services to our clients
Experts
Experts avaialble with various industry experience to support your business
Projects
Supporting 20+ projects with 100% client satisfaction
At Swetam, we take a holistic approach to IT support and maintenance, ensuring the seamless performance of your systems. Our services are designed to provide your business with robust infrastructure management and expert guidance, enabling you to focus on what matters most—running your business.
We Offer Tailored Support Packages
24/7 Proactive Monitoring and Maintenance
Swetam’s proactive approach ensures your IT infrastructure remains reliable with minimal downtime.
Expert Consultation and Development Services
Swetam offers dedicated development hours and expert consultancy to help businesses innovate and stay ahead in the competitive landscape
Foundation Package: Essential Support with Expert Consultation
The Foundation Package is designed to deliver more than just regular maintenance. It provides your business with a reliable IT backbone through proactive system monitoring, ensuring stability and minimizing disruptions. In addition to maintenance, this package includes custom development hours and expert consultancy services, enabling you to optimize your systems for peak performance.
Proactive Maintenance
Regular system checks and proactive monitoring ensure the stability and reliability of your systems, reducing downtime.
Support
Business hours support for applications and infrastructure ensures quick resolution of issues when they arise.
Custom Development
Leverage dedicated development hours to create solutions tailored to your business needs.
Expert Consultation
Gain access to expert advice for system optimization, performance enhancements, and staying ahead of industry trends.
WHAT WE DO
Drive Business Success Through Technology
White Glove Service
Premium 24/7 IT Support
For businesses requiring more extensive support, Swetam’s White Glove Service offers full-service IT management, including 24/7 support and a dedicated team of experts. This package is tailored for growing businesses and enterprises with complex IT needs, providing a single point of contact for all your infrastructure requirements.
Proactive Maintenance
Around-the-clock monitoring and upkeep to ensure system reliability with minimal disruption.
Support
24/7 support for applications and infrastructure, giving you peace of mind at any hour.
Custom Development
Take advantage of increased development hours to implement advanced IT solutions and enhancements.
Expert Consultation
eceive ongoing expert advice for performance tuning, innovation, and industry best practices.
Our Support Package Comparison
Feature
Typical Business Profile
Customisations & Enhancements
Support Coverage
Support & Updates
Infrastructure Operations (AWS/Azure/GCP)
Dedicated Product Expert
Pricing
Professional Prototypes
Keep Your Code
Foundation
Start-ups & Small Businesses (e.g., eCommerce, restaurants, health & fitness, salons)
Up to 8 development hours per month
AEST Business Hours
Included for 90 days
Add-on
No
Low-budget advance quarterly payments
Included
On request
White Glove
Ready-to-Scale SMBs, Enterprises struggling with legacy technology
Up to 24 development hours per month (carryover allowed)
24/7
Included for 365 days
Included
Yes
Guaranteed advance yearly payments
Included
Yes